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Worcestershire Health and Care NHS Trust

Acute - XXX

Admiral Nurses – A nurse supporting families who have a relative with Dementia

Advanced Nurse Practitioner - XXX

Admission Avoidance - XXX

Assessment – to check how you are

Bed blocking - XXX

Care models/model of care – how health services are delivered

Care Plans - XXX

Clinician – a healthcare professional who has direct contact with a patient

Cohort – a group of people who have something in common

Commissioning - They decide where the money goes to meet the health needs of a local population

Consultant - XXX

Consultation - an appointment with a healthcare professional to discuss your health needs. This could also mean asking what people think about proposed changes to services.  

Diagnosis – identifying what your health condition or illness is

Estimated Date of Discharge – when we hope to get you home

Functional and non-functional - XXX

Frailty – patients who are weak and more vulnerable

Health Literate – how well people understand health information 

Inpatient – a patient who stays in a ward or hospital overnight

Integrated team – different professionals working as part of a team

Intermediate Care - XXX

Interventions – providing treatment for a medical condition

Multi specialist community provider - Provides care at home, provided by teams working around you. 

Older adults – People aged over 65.

Out-patient - a patient who attends a hospital or clinic for treatment without staying there overnight.

Pathways – the route to receiving a service

Patient-flow – Ensuring people access services when they need it in the right place

Physician - XXX

Pre-operative - The period before a surgical operation

Primary Care – The first contact within a healthcare system when you feel ill, often a GP

Referrals – A healthcare worker will pass your information on to another service (with your permission) which can provide the care or treatment you need

Secondary Care – For illnesses or conditions that require more than you would normally expect from a GP.

Self-care – Being able to do more to look after yourself or a loved one. 

Service Provider – The organisation that provides the service you need

Service User – Someone who accesses health services.

Urgent care – This is when you need treatment that day which could be emergency or life threatening 

Waiting Room - XXX