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Worcestershire Health and Care NHS Trust
Equality, Diversity and Inclusion

Equality Delivery System (EDS)

The EDS has been designed by the NHS for the NHS, to improve equality performance and deliver better outcomes for patients, communities and staff which are personal, fair and diverse.

The EDS complies with the Public Sector Equality Duty and applies to people afforded by the Equality Act 2010, from unfavorable treatment because of specific protected characteristics (age, disability, gender-re-assignment, marriage and civil partnership, pregnancy and maternity, race including national identify and ethnicity, religion or belief, sex and sexual orientation). The EDS may also apply to those not protected by the Equality Act 2010 but who face disadvantages when accessing or using services, such as homeless people.

Who it Covers
The EDS applies to all NHS organisations, both current and planned, NHS commissioning organisations, including GP Consortia, and NHS providers including foundation trusts.

What it Delivers
EDS helps the NHS meet the registration requirements of the Care Quality Commission (CQC) Essential Standards and deliver on:

  • Equality aspects of the NHS Outcomes Framework
  • Equality aspects of the NHS Constitution
  • Equality aspects of the Human Resources Transition Framework
  • Addressing health inequalities in general, improving outcomes and reducing gaps.


What Are We Required To Do
Central to the EDS, organisations are required to analyse their equality performance against 18 outcomes grouped under four goals:

  • Better health outcomes for all
  • Improved patient access and experience
  • Empowered, engaged and inclusive staff
  • Inclusive leadership


The EDS requires NHS organisations to engagement with a wide range of stakeholders from across protected groups, patient groups, community organisations, the voluntary and statutory sectors and other interested groups to grade our performance, set equality objective and develop an action plan.

For each EDS outcome, there are four grades, and a Red, Amber, Green and Purple (RAG 'plus') rating is applied:






Recent Results 

During 2017, staff members from across Worcestershire Health and Care NHS Trust came together to rate outcomes of the Equality Delivery System relating to 'A representative and supportive workforce (goal 3)' 

The staff who attended were asked to complete an anonymous Equality and Diversity Monitoring Form to enable a profile of the staff attending to be analysed, to identify how representative the group are of the working population

Also in September and November 2017 our Equality Advisory Group rated Goals 2.3 and 2.4he Group are themselves residents of Worcestershire and many represent communities from the 9 protected characteristics eg, Out2gether (LGBT+), Maggs Day Centre (Homeless), our Involvement and Engagement Panel (Race and other characteristics), Worcester Carers Association.  The group consist of both Genders, different ages etc.

Please see the attached grading overview:


How To Get Involved 

As a public sector organisation, Worcestershire Health & Care NHS Trust has a part in making society fairer by tackling potential inequalities in healthcare delivery.

We will be running a series of events to determine what we do well, how we can improve equality performance to achieve better healthcare outcomes which are personal, fair and diverse.

We need patients, carers, voluntary, private and public sector representatives who represent the diversity of Worcestershire (age, gender, race, disability, sexual orientation, married/ civil partnership/single, pregnant, those with religious beliefs and those who do not). We don’t need to know who you are representing but would like you to give opinion and rate our approach to equality.

If you would be interested in attending one of our events or would like further information please email:

For more information please contact: 

Patrick McCloskey
Equality Inclusion Practitioner
Worcestershire Health and Care NHS Trust
Isaac Maddox House Shrub Hill Road Worcester WR4 9RW
Tel: 01905 761324
Mobile: 07436 035315 
Email: patrick.mccloskey@nhs.net

Louise Brennan
Organisational Development Team
Worcestershire Health and Care NHS Trust, Isaac Maddox House, Worcester. WR4 9RW
Email: louise.brennan3@nhs.net

Abby Oates
Organisational Development &Inclusion Facilitator
Worcestershire Health and Care NHS Trust
Isaac Maddox House Shrub Hill Road Worcester WR4 9RW
Tel: 01905 681814
Mobile: 0786 4606330
Email: abigailoates@nhs.net

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