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Worcestershire Health and Care NHS Trust
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Community Engagement & 

Patient Involvement

Worcestershire Health and Care NHS Trust is committed to providing high quality services in partnership with patients, carers and other stakeholders. We believe that engagement should take place at every level - individually, with groups, through patient experience, organisationally and with the wider community and our work is underpinned by the principles of co-production. There is a lot more information about this in our Community Engagement Framework and our Strategic Approach to Co-production both of which can be located in our policies section.

We are committed to working with individuals and groups who are interested in the services we provide; those who may be impacted by proposed changes; and those who have an investment in the work we do. As a result, there are lots of ways to get involved

We have a Patient Engagement Panel and a Youth Board, with members actively involved in a range of projects and programmes. Some of these members attend regular meetings to discuss their work and to hear about Trust and wider initiatives, whilst others work with us in more virtual ways. There is more information available about both the Panel and the Youth Board by pressing the 'ways to get involved' link below.

Proposed service changes are always informed by engagement activity - this may be a co-production event, a consultation, a survey or a focus group. Information about current service re-designs is always posted on the main website, with lots of details about how to get involved and give your view.

The trust also has lots of people working in a range of voluntary roles across its many sites - the roles can range from administrative through to gardening or working on our wards. If you are interested in volunteering please click on the 'contact us' link below or email: kathryn.richards3@nhs.net

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